Privacy Policy

1. Introduction

Mike’s Air Duct & Dryer Vent Cleaning ("we," "us," or "our") operates its website and related online services (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, home address, and other details you provide through our contact forms, quote request forms, or when contacting us directly.
• Usage Data: Information about how you interact with our Site, including pages visited, time spent on pages, browser type, device type, IP address, and referring URLs.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze Site traffic.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested estimates or services
• Communicate with you about your project, appointments, and follow-ups
• Improve our website, services, and customer experience
• Send promotional materials or updates (only with your consent)
• Analyze website traffic and usage patterns
• Comply with legal obligations

4. Cookies & Analytics

Our Site uses cookies and third-party analytics tools, including Google Analytics and Google Tag Manager, to collect and analyze usage data. These tools may collect information such as your IP address, browser type, and browsing behavior. You can manage your cookie preferences through your browser settings.

5. Third-Party Services

We may use third-party service providers to assist with business operations, including but not limited to CRM systems, call tracking platforms, marketing tools, and analytics services. These providers may have access to your personal information solely for the purpose of performing services on our behalf and are obligated not to disclose or use it for other purposes.

6. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to respond to legal process
• To protect the rights, property, or safety of Mike’s Air Duct & Dryer Vent Cleaning, our customers, or others

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: